Privacy Policy

We collect information you provide directly to us, such as when you:

• Create an account or make a purchase
• Contact us through our website or email
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Post comments or engage with our streaming content

The types of information we may collect include:

• Contact Information: Name, email address, phone number, and shipping address
• Account Information: Username, password, and account preferences
• Payment Information: Credit card details and billing address (processed securely through third-party payment processors)
• Communications: Messages, feedback, and correspondence with us

When you visit our website, we automatically collect certain information, including:

• Device Information: Browser type, operating system, device identifiers, and screen resolution
• Log Information: Access times, pages viewed, IP address, and referring URL
• Usage Information: How you interact with our website and services
• Location Information: General geographic location based on IP address

We may use cookies, web beacons, and similar technologies to collect this information. See our Cookies section for more details.

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders and requests
• Providing customer support and responding to inquiries
• Sending transactional emails (order confirmations, shipping updates)
• Sending marketing communications (with your consent)
• Improving our website, products, and services
• Analyzing usage patterns and trends
• Protecting against fraud and unauthorized transactions
• Complying with legal obligations

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, shipping, analytics)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to respond to legal process
• Protection: To protect our rights, privacy, safety, or property

We do not sell your personal information to third parties for their marketing purposes.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your account
• Analyze website traffic and usage
• Deliver relevant content and advertisements

Types of cookies we use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track your activity to deliver relevant ads

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure payment processing through trusted providers
• Regular security assessments and updates
• Access controls and authentication measures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@doubtech.com.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

We take steps to ensure that your information receives adequate protection in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@doubtech.com
• Website: doubtech.com/contact